AI allows marketing leaders and their teams to quickly analyze vast amounts of customer data to predict...

To build and deliver products that customers love, product teams at leading enterprises such as Uber,...

Our useful guide explores how activation campaigns, monetization campaigns, and retention campaigns can...

Prior to 2020, customer personalisation was a nice thought. However, the global pandemic shifted everything....

Now more than ever, an enterprise's ability to understand the needs of their customers and respond quickly...

76% of consumers have permanently changed their buying behaviors (brand switching, cost rationalization,...

The 2017 Aberdeen Report on Contact Center and Customer Experience Trends states that companies with...

Deliver better customer experiences – even when the unexpected happens. Delivering a great customer...

In order to come out on top in the marketing world, you must structure for customer centricity. But how...

In 2020, the world experienced rapid change in a very short period of time. Delivery methods and channel...

From print to digital, from written to spoken words and beyond, Jysk Fynske Medier (JFM) is the second...