Latest resources from RingCentral
2022 agent experience trends report
RingCentral recently teamed up with Benchmark Portal to conduct a survey on contact center agent turnover and retention. In the survey, twothirds o...
What your business needs for a hybrid and rem...
The pandemic redefined 'work' as we know it. Companies adopted new technologies and workflows to support large-scale work from home. Workers quickl...
How to get maximum productivity from your rem...
When COVID-19 struck businesses in March 2020, companies scrambled to cobble together temporary work-fromhome (WFH) collaboration solutions that co...