Latest resources from RingCentral
2022 State of Customer Experience Technology
Business and technology leaders at companies large and small, across multiple industries, have identified customer satisfaction as a top business p...
The Innovator's Guide to the Digital-first Co...
How do you address the Customer Experience revolution? Evolving customer expectations shape new needs to handle next generation digital channels in...
2022 agent experience trends report
RingCentral recently teamed up with Benchmark Portal to conduct a survey on contact center agent turnover and retention. In the survey, twothirds o...