More than ever, enterprise organisations need a 360-degree view of their customers to deliver the kind...

Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows...

Digital experience personalization is a major priority for global business leaders and investment plans...

Pioneering on-demand IT support platform NerdApp wanted to better control the quality, security, and...

Huuuge Games is a mobile games developer and publisher. The company's development efforts have focused...

En la actualidad, los clientes controlan el customer journey, una tendencia que se ha acelerado con la...

Dankzij de digitale transformatie kunnen bedrijven sneller en gemakkelijker zakendoen. Bedrijven hebben...

As marketers, we always have too much to do and too little time. The Insight50 series is designed to...

Forrester forecasts cloud subscription revenues to grow overall by 22% in 2016. This is a result of businesses...

Remote-Arbeit ist mittlerweile in vielen Unternehmenfester Bestandteil des Geschäftsalltags. Ziel dieses...

What keeps marketing teams from reaching for the stars and succeeding? Common culprits include a lack...

Field service management teams want to keep costs down, while improving their customer service relationships. This...

We demand it in all aspects of our daily lives. Wherever we interact – in person or online – we want...

In a digital world, where every campaign and customer experience can be tracked, it's imperative for...