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Michaels has always understood the value of personalization. But as the craft retailer's reach has expanded...

The average contact centre manager spends 35% of their time looking for coaching opportunities, but only...

Customers have embraced technology to manage all aspects of daily lives, setting off a digital disruption...

In 2020, organizations that sell to other businesses have had to rapidly change their go-to-market models....

Business and technology leaders at companies large and small, across multiple industries, have identified...

Discover the Game-Changing Benefits of CPQ. What exactly is CPQ software? And how does it translate to...