En la actualidad, los clientes controlan el customer journey, una tendencia que se ha acelerado con la...

Forrester forecasts cloud subscription revenues to grow overall by 22% in 2016. This is a result of businesses...

With the arrival of the new decade came the ultimate catalyst of the digital era. But how are leaders...

What is dynamic case management? Who is using it and how can it help you prepare for the future of work? The...

Cognitive technologies, also known as artificial intelligence, are perhaps the most transformative of...

Field service technicians are often the only physical point of contact people have after buying a product...

Branche-experts voorspellen dat succesvolle ondernemingen binnenkort alle transacties 100% digitaal verwerken....

Remote-Arbeit ist mittlerweile in vielen Unternehmenfester Bestandteil des Geschäftsalltags. Ziel dieses...

The seriousness of life during the pandemic has taken its toll. Tired of the mundane and familiar, people...

There comes a point where once campaigns are up and running, it's not about either getting things moving...

How formerly offline businesses are thriving after investments in eCommerce. If you have a successful...

Huuuge Games is a mobile games developer and publisher. The company's development efforts have focused...

Let's face it. We're all facing burnout right now. The same old marketing routines are sapping your energy...

This knowledge brief examines the reasons that Best-in-Class companies have adopted Omni-chanel Order...