Huuuge Games is a mobile games developer and publisher. The company's development efforts have focused...

Remote-Arbeit ist mittlerweile in vielen Unternehmenfester Bestandteil des Geschäftsalltags. Ziel dieses...

How can you continue to make improvements in spite of unexpected challenges? Realising customer experience...

Organisations rarely operate in ways that single function solutions can fully accommodate, and teams...

In a digital world, where every campaign and customer experience can be tracked, it's imperative for...

Sales teams work so hard, they can burn out quickly. It's tough when customer contacts, sales goals,...

We demand it in all aspects of our daily lives. Wherever we interact – in person or online – we want...

The effects of the pandemic have greatly accelerated the pace of change in contact centres, and there...

Dans un univers digital où chaque campagne et chaque expérience client peuvent faire l'objet d'un suivi,...

What keeps marketing teams from reaching for the stars and succeeding? Common culprits include a lack...

Six ways marketing automation helps prove value and drive success. As a marketer, digital transformation...

Learn about the five gaps that could be costing you time, customers, and profit in this digital e-book....

Creating amazing customer experiences is critical to the success of your business. But implementing the...

In a climate of rising customer expectations, now is the right time to refine your use of inbound channels—it...