As marketers, we always have too much to do and too little time. The Insight50 series is designed to...

Huuuge Games is a mobile games developer and publisher. The company's development efforts have focused...

Customers expect more from brands when it comes to convenience, resolution times, and agent expertise....

Experiences need to be where your customers are. And each one needs to connect to the last as part of...

The global pandemic and impact of lockdown has been a massive shock to the economy and to our daily lives....

What keeps marketing teams from reaching for the stars and succeeding? Common culprits include a lack...

Frost and Sullivan recently conducted a survey of almost 500 senior customer experience (CX) executives...

Branche-experts voorspellen dat succesvolle ondernemingen binnenkort alle transacties 100% digitaal verwerken....

Understanding how to optimize Omni-Channel Order Management is key to your business' success. Today,...

Pioneering on-demand IT support platform NerdApp wanted to better control the quality, security, and...

Marketing automation has become a must-have for modern marketing teams. And as a platform that streamlines,...

Remote working is now widely recognised as part of the way businesses operate. According to a 2019 report...

How can companies maximize their investments and take full advantage of the resources they already have...

Field service management teams want to keep costs down, while improving their customer service relationships. This...