Digital experience personalization is a major priority for global business leaders and investment plans...

Forrester forecasts cloud subscription revenues to grow overall by 22% in 2016. This is a result of businesses...

Organisations rarely operate in ways that single function solutions can fully accommodate, and teams...

Elektronische Signaturen sind mittlerweile Mainstream. Recherchen im Rahmen dieses Berichts haben ergeben,...

In a digital world, where every campaign and customer experience can be tracked, it's imperative for...

In just a few short months, the global COVID-19 pandemic has disrupted the way we work and live. Organisations...

Field service management teams want to keep costs down, while improving their customer service relationships. This...

To build and deliver products that customers love, product teams at leading enterprises such as Uber,...

Field service technicians are often the only physical point of contact people have after buying a product...

2020 was a year where digital experiences, from a production and consumption perspective, were thrust...

Why businesses are consolidating use of a single support solution for both customers and employees. The...

Best practices for delivering content-powered commerce to mobile B2B buyers. Smartphones are everywhere,...

This knowledge brief examines the reasons that Best-in-Class companies have adopted Omni-chanel Order...

Why Everything You Thought You Knew about Developing a Pricing Capability is Now Obsolete The 'crawl,...