Amplitude is a product intelligence platform that helps teams around the world use their customer data...

Marketers have been doing lead generation (the process of creating new contacts) for decades. According...

Remote working is now widely recognised as part of the way businesses operate. According to a 2019 report...

We all inhabit a world of digital chaos, where the demand for agile marketing has resulted in an overwhelming...

Today's digital fluent customers have high expectations and are the least loyal of all groups. Great...

RingCentral has earned the Metrigy MetriStar Top Provider Award for contact center platforms. The value...

There are 5 deal warnings that are preventing you from closing revenue. Through analyzing interactions...

AI allows marketing leaders and their teams to quickly analyze vast amounts of customer data to predict...

The global pandemic and impact of lockdown has been a massive shock to the economy and to our daily lives....

When the pandemic forced a seemingly overnight exodus from in-person to online, consumers and businesses...

Apple's newest version of its iPhone operating system requires users to opt in to allowing apps to track...

Customers walking into stores are trading transactions for inspiration and experiences—the convenience...

The effects of the pandemic have greatly accelerated the pace of change in contact centres, and there...

As web experiences have become richer and more targeted over the years, there's been a persistent gap...