With the PSD2 and GDPR coming into play in 2018, the financial industry in particular will experience...

Hope is NOT a strategy: Secure your business with the Content Cloud Seems like every week there's news...

In a digital world, where every campaign and customer experience can be tracked, it's imperative for...

Apple's newest version of its iPhone operating system requires users to opt in to allowing apps to track...

Over the last year retailers have faced unprecedented challenges. The need to rapidly adapt to shifting...

Digital marketing — and its importance in driving revenue — has rarely been more crucial for organisations...

In 2020, the world experienced rapid change in a very short period of time. Delivery methods and channel...

Are your agents ready to manage voice and digital interactions in a digital-first omnichannel environment? We...

We surveyed 900 retailers to understand how they handle surges in demand (Black Friday), as well as how...

Technology enables companies to carry out a vast array of marketing-related tasks more efficiently than...

Business-to-business (B2B) manufacturers today are facing greater demand for frictionless buying experiences....

In recent years, the role of CIO has evolved to meet a wider set of responsibilities and aspirations....

No AI or Machine Learning will ever know the customers better, than they know themselves. Many marketing...

Since early 2020, an already hyper-competitive market has been turbocharged. Retailers and logistics...