Brands need to take more control over how they engage customers. To make this happen, Marketing and IT...

With the recent drive towards consumer privacy over the last decade, the environment for brand marketers...

Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows...

Developing better marketing creative based on data-inspired insights can double revenue, according to...

In this third annual Intelliview, Opus Research and SymNex Consulting provide enterprise decision-makers...

With the PSD2 and GDPR coming into play in 2018, the financial industry in particular will experience...

To truly connect with customers, brands need to work seamlessly across search, social, and eCommerce....

Back in the day, brands' communications to their customers used to consist of a memorable message delivered...

Retailers are rethinking their eCommerce engagement strategy to respond to customers' new shopping behaviors....

Developing better marketing creative based on data-inspired insights can double revenue, according to...

We asked analysts and industry leaders what customer engagement trends they thought were key for 2017...

In a digital world, where every campaign and customer experience can be tracked, it's imperative for...

Learn about the five gaps that could be costing you time, customers, and profit in this digital e-book....

In het jaar 2020 wordt de wereld getroffen door een pandemie. Op enkele uitzonderingen na, zoals de heldhaftige...