Customers expect more from brands when it comes to convenience, resolution times, and agent expertise....

Even the largest brands or digital teams may not be familiar with procurement of a digital asset management...

Developing your sales managers can create a ripple effect across all of your employees and teams. Prepare...

Why Everything You Thought You Knew about Developing a Pricing Capability is Now Obsolete The 'crawl,...

Organizations like Microsoft, Amazon, and Google are turning to experimentation to relentlessly pursue...

Digital Transformation is the process by which enterprises adapt to or drive disruptive changes in their...

Laat niets aan het toeval over wanneer uw afdeling digitaal gaat. Branche-experts voorspellen dat succesvolle...

As marketing organisations become more technologically driven, digital asset management (DAM) systems...

Dans un univers digital où chaque campagne et chaque expérience client peuvent faire l'objet d'un suivi,...

Salesforce is a customer relationship management (CRM) platform in the cloud, offering businesses a single...

Elektronische Signaturen sind mittlerweile Mainstream. Recherchen im Rahmen dieses Berichts haben ergeben,...

Now more than ever, an enterprise's ability to understand the needs of their customers and respond quickly...

The 2021 Digital Trends Report looks to both the past and the future, presenting two equally valuable...

HR is all about serving your people, whether they are shiny new recruits or lifetime employees. But all...