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More than 60 percent of CIOs say artificial intelligence (AI) and machine learning will be critical to...

Retail may never be the same. Consumers who were previously averse to online shopping suddenly embraced...

E-commerce has been shaping buying trends for the past 20 years. But surprisingly, the global B2B e-commerce...

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Digital asset management (DAM) systems are becoming a key part of marketing operations infrastructure....

Nearly four years after forecasting that 1 million B2B salespeople would be displaced by 2020, Forrester...

How financial firms reach onboarding nirvana Streamlined, pain-free onboarding builds the foundation...

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How IT can help customer service adapt to changing demands in an unpredictable world. Today's customers...