How Five Leading Canadian Companies Engage Audiences in a Work-from-Home World. The threat of COVID-19...

In 2020, the world experienced rapid change in a very short period of time. Delivery methods and channel...

A glimpse into where DAM is heading… and why you need to jump on board What we already know The case...

Customers: To delight them, you've got to know them deeply. Be brutally honest, how much do you really...

Cognitive technologies, also known as artificial intelligence, are perhaps the most transformative of...

How is your organization encouraging inclusive leadership? Download our in-depth quarterly report to...

En la actualidad, los clientes controlan el customer journey, una tendencia que se ha acelerado con la...

The seriousness of life during the pandemic has taken its toll. Tired of the mundane and familiar, people...

Here's how marketers can connect with customers and prospects wherever they are, using smart data management. These...

Salesforce is a customer relationship management (CRM) platform in the cloud, offering businesses a single...

Exceptional customer service teams deliver fast, frictionless solutions. Behind the scenes this often...

The Challenge: A UK-based software company, EdgePetrol wanted to optimise its sales process to ensure...

Travel and tourism are back on the move. Demand is significantly increasing for both domestic and leisure...

In this third annual Intelliview, Opus Research and SymNex Consulting provide enterprise decision-makers...