Until recently, brands spent a lot of time waiting, Like a fisherman on a lazy summer afternoon, they...

In het jaar 2020 wordt de wereld getroffen door een pandemie. Op enkele uitzonderingen na, zoals de heldhaftige...

Dark Social, explores the impact of this growing phenomenon, and looks at how companies can interact...

Let's face it. We're all facing burnout right now. The same old marketing routines are sapping your energy...

Electronic signatures have gone mainstream. Research for this report found that the technology is now...

To build and deliver products that customers love, product teams at leading enterprises such as Uber,...

As marketers, we always have too much to do and too little time. The Insight50 series is designed to...

Marketing has become a bad word. Audiences are tired of the endless spam, calls from SDRs and the onslaught...

44% of iOS users and 91% of Android users opt in to push notifications, making them the #1 external channel...

Sales teams work so hard, they can burn out quickly. It's tough when customer contacts, sales goals,...

Why businesses are consolidating use of a single support solution for both customers and employees. The...

More and more buyers are looking for a digital experience that not only improves challenges like wait-time...

Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows...

What keeps marketing teams from reaching for the stars and succeeding? Common culprits include a lack...