2021 Digital Trends: Financial Services and Insurance in Focus
During the coronavirus pandemic, the financial services sector became something of an additional emergency service, helping customers manage their money during deeply worrying and uncertain times.
While the periods of lockdown were challenging, they also opened up new opportunities for the sector. More hybrid working methods proved to be an effective way of managing human resources, innovations in remote working technologies moved from theoretical and experimental, to practical and permanent. Digital-first brands saw their approach validated, while legacy brands accelerated their transformation programmes.
This report examines the current status of the financial service industry's digital adoption efforts, reviews the challenges that still stand in the way of a fully realised transformation, analyses how leaders in the sector are approaching those challenges, and makes recommendations for next steps on the digital journey.
Read More
By submitting this form you agree to Adobe contacting you with marketing-related emails or by telephone. You may unsubscribe at any time. Adobe web sites and communications are subject to their Privacy Notice.
By requesting this resource you agree to our terms of use. All data is protected by our Privacy Notice. If you have any further questions please email dataprotection@techpublishhub.com
Related Categories: B2B, Collaboration, Customer Analytics, Customer Data, Customer Relationship, Marketing Data, Technology
More resources from Adobe
Delivering Personalised Content for Dummies
The year 2020 finds the world living through a pandemic. With some exceptions, like the heroic responders, many people are sheltering in place. One...
Prove Your Marketing Worth
In a digital world, where every campaign and customer experience can be tracked, it's imperative for marketers to have data that proves the value o...
2021 Digital Trends Media, Entertainment and ...
The 2021 Digital Trends Report looks to both the past and the future, presenting two equally valuable perspectives: What has changed in the last ye...
