Time to Consolidate, Not Complicate
Why businesses are consolidating use of a single support solution for both customers and employees.
The day-to-day experiences of customer care and support teams have changed over the past 2+ years since the onset of the pandemic, and that in turn is ultimately changing what these teams need from their technology. GoTo asked the experts at IDG to find out what leaders are thinking, planning and doing when it comes to their support strategies and technologies.
Download to see how your peers responded.
Read More
By submitting this form you agree to GoTo contacting you with marketing-related emails or by telephone. You may unsubscribe at any time. GoTo web sites and communications are subject to their Privacy Notice.
By requesting this resource you agree to our terms of use. All data is protected by our Privacy Notice. If you have any further questions please email dataprotection@techpublishhub.com
More resources from GoTo
4 Traits of Effective Remote Support Tools
An IT Buyer's Evaluation Guide for Higher Education.
The COVID-19 pandemic has changed how education is delivered across higher ed institutio...
Consistency, Speed, and Simplicity: Global Re...
Pioneering on-demand IT support platform NerdApp wanted to better control the quality, security, and simplicity of remote support services offered ...
Time to Consolidate, Not Complicate
Why businesses are consolidating use of a single support solution for both customers and employees.
The day-to-day experiences of customer ca...